Table of Contents
sla.get
Description
integer/array sla.get(object parameters)
The method allows to retrieve SLA objects according to the given parameters.
This method is available to users of any type. Permissions to call the method can be revoked in user role settings. See User roles for more information.
Parameters
(object) Parameters defining the desired output.
The method supports the following parameters.
| Parameter | Type | Description |
|---|---|---|
| slaids | string/array | Return only SLAs with the given IDs. |
| serviceids | string/array | Return only SLAs matching the specific services. |
| selectSchedule | query | Return a schedule property with SLA schedules.Supports count. |
| selectExcludedDowntimes | query | Return an excluded_downtimes property with SLA excluded downtimes.Supports count. |
| selectServiceTags | query | Return a service_tags property with SLA service tags.Supports count. |
| sortfield | string/array | Sort the result by the given properties. Possible values: slaid, name, period, slo, effective_date, timezone, status, description. |
| countOutput | boolean | These parameters being common for all get methods are described in detail in the reference commentary. |
| editable | boolean | |
| excludeSearch | boolean | |
| filter | object | |
| limit | integer | |
| output | query | |
| preservekeys | boolean | |
| search | object | |
| searchByAny | boolean | |
| searchWildcardsEnabled | boolean | |
| sortorder | string/array | |
| startSearch | boolean |
Return values
(integer/array) Returns either:
- an array of objects;
- the count of retrieved objects, if the
countOutputparameter has been used.
Examples
Retrieving all SLAs
Retrieve all data about all SLAs and their properties.
{
"jsonrpc": "2.0",
"method": "sla.get",
"params": {
"output": "extend",
"selectSchedule": ["period_from", "period_to"],
"selectExcludedDowntimes": ["name", "period_from", "period_to"],
"selectServiceTags": ["tag", "operator", "value"],
"preservekeys": true
},
"id": 1
}Response:
{
"jsonrpc": "2.0",
"result": {
"1": {
"slaid": "1",
"name": "Database Uptime",
"period": "1",
"slo": "99.9995",
"effective_date": "1672444800",
"timezone": "America/Toronto",
"status": "1",
"description": "Provide excellent uptime for main SQL database engines.",
"service_tags": [
{
"tag": "Database",
"operator": "0",
"value": "MySQL"
},
{
"tag": "Database",
"operator": "0",
"value": "PostgreSQL"
}
],
"schedule": [
{
"period_from": "0",
"period_to": "601200"
}
],
"excluded_downtimes": [
{
"name": "Software version upgrade rollout",
"period_from": "1648760400",
"period_to": "1648764900"
}
]
}
},
"id": 1
}Source
CSla:get() in ui/include/classes/api/services/CSla.php.