sla.get

Description

integer/array sla.get(object parameters)

The method allows to retrieve SLA objects according to the given parameters.

This method is available to users of any type. Permissions to call the method can be revoked in user role settings. See User roles for more information.

Parameters

(object) Parameters defining the desired output.

The method supports the following parameters.

Parameter	Type	Description
slaids	string/array	Return only SLAs with the given IDs.
serviceids	string/array	Return only SLAs matching the specific services.
selectSchedule	query	Return a `schedule` property with SLA schedules. Supports `count`.
selectExcludedDowntimes	query	Return an `excluded_downtimes` property with SLA excluded downtimes. Supports `count`.
selectServiceTags	query	Return a `service_tags` property with SLA service tags. Supports `count`.
sortfield	string/array	Sort the result by the given properties. Possible values: `slaid`, `name`, `period`, `slo`, `effective_date`, `timezone`, `status`, `description`.
countOutput	boolean	These parameters being common for all `get` methods are described in detail in the reference commentary.
editable	boolean
excludeSearch	boolean
filter	object
limit	integer
output	query
preservekeys	boolean
search	object
searchByAny	boolean
searchWildcardsEnabled	boolean
sortorder	string/array
startSearch	boolean

Return values

(integer/array) Returns either:

an array of objects;
the count of retrieved objects, if the countOutput parameter has been used.

Examples

Retrieving all SLAs

Retrieve all data about all SLAs and their properties.

Request:

{
           "jsonrpc": "2.0",
           "method": "sla.get",
           "params": {
               "output": "extend",
               "selectSchedule": ["period_from", "period_to"],
               "selectExcludedDowntimes": ["name", "period_from", "period_to"],
               "selectServiceTags": ["tag", "operator", "value"],
               "preservekeys": true
           },
           "id": 1
       }

Response:

{
           "jsonrpc": "2.0",
           "result": {
               "1": {
                   "slaid": "1",
                   "name": "Database Uptime",
                   "period": "1",
                   "slo": "99.9995",
                   "effective_date": "1672444800",
                   "timezone": "America/Toronto",
                   "status": "1",
                   "description": "Provide excellent uptime for main SQL database engines.",
                   "service_tags": [
                       {
                           "tag": "Database",
                           "operator": "0",
                           "value": "MySQL"
                       },
                       {
                           "tag": "Database",
                           "operator": "0",
                           "value": "PostgreSQL"
                       }
                   ],
                   "schedule": [
                       {
                           "period_from": "0",
                           "period_to": "601200"
                       }
                   ],
                   "excluded_downtimes": [
                       {
                           "name": "Software version upgrade rollout",
                           "period_from": "1648760400",
                           "period_to": "1648764900"
                       }
                   ]
               }
           },
           "id": 1
       }

Source

CSla:get() in ui/include/classes/api/services/CSla.php.

Documentation