Documentation
Table of Contents
19 SLA report
Description
These parameters and the possible property values for the respective dashboard widget field objects allow to configure the SLA report widget in dashboard.create and dashboard.update methods.
Parameters
The following parameters are supported for the SLA report widget.
| Parameter | type | name | value |
|---|---|---|---|
| Refresh interval | 0 | rf_rate | 0 - (default) No refresh; 10 - 10 seconds; 30 - 30 seconds; 60 - 1 minute; 120 - 2 minutes; 600 - 10 minutes; 900 - 15 minutes. |
| SLA (required) |
10 | slaid | SLA ID. |
| Service | 9 | serviceid | Service ID. |
| Show periods | 0 | show_periods | Valid values range from 1-100. Default: 20. |
| From | 1 | date_from | Valid date string in format YYYY-MM-DD.Relative dates with modifiers d, w, M, y (e.g. now, now/d, now/w-1w, etc.) are supported. |
| To | 1 | date_to | Valid date string in format YYYY-MM-DD.Relative dates with modifiers d, w, M, y (e.g. now, now/d, now/w-1w, etc.) are supported. |
Examples
The following examples aim to only describe the configuration of the dashboard widget field objects for the SLA report widget. For more information on configuring a dashboard, see dashboard.create.
Configuring an SLA report widget
Configure an SLA report widget that displays the SLA report for SLA "4" service "2" for the period of last 30 days.
Request:
{
"jsonrpc": "2.0",
"method": "dashboard.create",
"params": {
"name": "My dashboard",
"display_period": 30,
"auto_start": 1,
"pages": [
{
"widgets": [
{
"type": "slareport",
"name": "SLA report",
"x": 0,
"y": 0,
"width": 12,
"height": 5,
"view_mode": 0,
"fields": [
{
"type": 10,
"name": "slaid",
"value": 4
},
{
"type": 9,
"name": "serviceid",
"value": 2
},
{
"type": 1,
"name": "date_from",
"value": "now-30d"
},
{
"type": 1,
"name": "date_to",
"value": "now"
}
]
}
]
}
],
"userGroups": [
{
"usrgrpid": 7,
"permission": 2
}
],
"users": [
{
"userid": 1,
"permission": 3
}
]
},
"auth": "038e1d7b1735c6a5436ee9eae095879e",
"id": 1
}Response: