2 Actions

If you want some operations taking place as a result of events (for example, notifications sent), you need to configure actions.

Actions can be defined in response to events of all supported types:

Trigger events - when trigger status changes from OK to PROBLEM and back
Discovery events - when network discovery takes place
Auto registration events - when new active agents auto-register
Internal events - when items become unsupported or triggers go into an unknown state

To configure an action, do the following:

Go to Configuration → Actions
From the Event source dropdown select the required source
Click on Create action
Set general action attributes
Choose the operation to carry out, in Operations tab
Choose the conditions upon which the operation is carried out, in Conditions tab

General action attributes:

Parameter	Description
Name	Unique action name.
Default subject	Default message subject. The subject may contain macros.
Default message	Default message. The message may contain macros.
Recovery message	Mark the checkbox to turn on a Recovery message. Recovery message is a special way of getting notified for a resolved problem. If turned on, only a single message with a custom subject/body is sent if trigger value changes to OK. Note: To receive a recovery message, "Trigger value=Problem" must be present in action conditions; "Trigger value=OK", however, must not be present. (If "Trigger value=OK" is set, the recovery message will not work; instead you will get a full escalation of defined messages and/or remote commands in the same way as for a problem situation). Recovery message will be sent only to those who received any messages regarding the problem before. A recovery message inherits acknowledgment status and history from the problem event (such as when expanding {EVENT.ACK.HISTORY} and {EVENT.ACK.STATUS} macros). If using {EVENT.} macros in a recovery message, they will refer to the problem event (not the OK event). {EVENT.RECOVERY.} macros will only expanded in a recovery message and will refer to the recovery/OK event.
Recovery subject	Recovery message subject. It may contain macros.
Recovery message	Recovery message. It may contain macros.
Enabled	Mark the checkbox to enable the action. Otherwise it will be disabled.

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