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service.getsla
Description
object service.getsla(object parameters)
This method allows to calculate availability information about services.
Parameters
(object) Parameters containing the IDs of the services and time intervals to calculate SLA.
| Parameter | Type | Description |
|---|---|---|
| serviceids | string/array | IDs of services to return availability information for. |
| intervals | array | Time intervals to return service layer availability information about. Each time interval must have the following parameters: - from - (timestamp) interval start time;- to - (timestamp) interval end time. |
Return values
(object) Returns the following availability information about each service under the corresponding service ID.
| Property | Type | Description |
|---|---|---|
| status | integer | Current status of the service. Refer to the service object page for more information on service statuses. |
| problems | array | Triggers that are currently in problem state and are linked either to the service or one of its descendants. |
| sla | array | SLA data about each time period. Each SLA object has the following properties: - from - (timestamp) interval start time;- to - (timestamp) interval end time;- sla - (float) SLA for the given time interval;- okTime - (integer) time the service was in OK state, in seconds;- problemTime - (integer) time the service was in problem state, in seconds;- downtimeTime - (integer) time the service was in scheduled downtime, in seconds. |
Examples
Retrieving availability information for an service
Retrieve availability information about a service during a week.
Request:
{
"jsonrpc": "2.0",
"method": "service.getsla",
"params": {
"serviceids": "2",
"intervals": [
{
"from": 1352452201,
"to": 1353057001
}
]
},
"auth": "038e1d7b1735c6a5436ee9eae095879e",
"id": 1
}Response:
{
"jsonrpc": "2.0",
"result": {
"2": {
"status": "3",
"problems": {
"13904": {
"triggerid": "13904",
"expression": "{13359}=0",
"description": "Service unavailable",
"url": "",
"status": "0",
"value": "1",
"priority": "3",
"lastchange": "1352967420",
"comments": "",
"error": "",
"templateid": "0",
"type": "0",
"value_flags": "0",
"flags": "0"
}
},
"sla": [
{
"from": 1352452201,
"to": 1353057001,
"sla": 97.046296296296,
"okTime": 586936,
"problemTime": 17864,
"downtimeTime": 0
}
]
}
},
"id": 1
}See also
Source
CService::getSla() in ui/include/classes/api/services/CService.php.