Zabbix for MSPs

Round-the-clock support

The modern world is fast, but we are faster. Report an issue as soon as it arises, even if it's outside of office hours - Zabbix provides helpdesk support 24/7.
Global presence

With offices in Americas, Europe, Asia, and hundreds of partners spread across all continents, we serve you both globally and locally.
Monitor anything. On any scale

From network and server monitoring to cloud, container, and Kubernetes monitoring – Zabbix provides the tools to monitor it all.

Single pane of glass visualization

Track the status of a tenant’s infrastructure, applications and business services with Zabbix dashboards. Utilize a wide range of dashboard widgets to not only aggregate, transform and graph your data, but also track your monitoring endpoints on geographical and network maps, identify the status of the most critical alarms, sort your monitoring endpoints by resource usage with Top N and Bottom N views, and much more.

Tenant level security and permission logic

Secure connections to and from your monitoring endpoints with certificates or pre-shared key encryption. Create unique Zabbix roles for your tenants to control access to different Zabbix elements and features. Leverage the native permission logic to isolate monitoring endpoints between tenants – each tenant is aware only of the monitoring endpoints and data that they have access to.

Distribute and scale your Zabbix instance

Seamlessly scale your Zabbix instance as your customer base expands across different geographical locations. Deploy Zabbix proxies and let them collect and process data on behalf of the primary Zabbix server node. The collected data will then be compressed and sent back to the Zabbix server. With Zabbix proxies you are protected from losing your data in case of a network outage – Zabbix proxies will continue collecting, processing and caching your tenant’s data until the connection between the Zabbix proxy and the Zabbix server is restored.

Out of the box high availability

Being able to deliver 24/7 monitoring services is vital to your clients. Deploy multiple Zabbix server and frontend nodes to prevent a single point of failure. Improve the user experience for your clients by deploying a frontend node close to their geographical location. Zabbix does not limit the number of server and frontend nodes that can be deployed.

Reporting and auditing

Deploy Zabbix scheduled reports and receive daily, weekly, monthly and yearly overviews of the monitored infrastructures and business services. Track the changes performed in your Zabbix instance with robust and detailed built-in audit logging functionality.

Integrate Zabbix with external ITSM, helpdesk and messaging systems

Integrate Zabbix with 3rd party solutions and forward your alerts to 3rd party ITSM, helpdesk and messaging systems by choosing from an ever growing list of official Zabbix integrations. Enrich the alerts with additional information collected by Zabbix and freely customize the outgoing messages as per your requirements.

Deliver under your brand

Zabbix is easy to white label. Add your logo, change color scheme, add text, and contact details.

Security on every level

Encrypted communication between Zabbix components. Flexible permissions, user roles and user authentication. Integrations with secret vaults for storing password and other sensitive information.

Seamlessly deploy Zabbix within your infrastructure

Create automation workflows and integrate with other systems using well-documented JSON RPC API. Discover devices and services on your network, automatically assign monitoring templates, react to changes in infrastructure without manual interaction.