Terms and conditions

Terms and Conditions

Zabbix Summit 2025 (hereinafter - the Summit) is an event organized by Zabbix SIA which takes place between October 9, 2025 and October 10, 2025, and consists of two parts: Summit official part (including speaker’s presentations and workshops), and Summit fun part (including welcome party, main party, and closing party).
There are several types of Summit Participation tickets to choose from according to your preferred level of involvement and necessity for accommodation: Conference hall only, Full, Fan, Speaker, Hall+Fun, Travel companion that Summit’s attendee can register to and pay for.

Provisions regarding the application of the distance contract and the right of withdrawal

Please note that by registering and purchasing a Summit Participation ticket type: Conference Hall Only, Full, Fan, Speaker and Hall+Fun, the attendee is not considered as a consumer under Consumer Rights Directive (Directive 2011/83/ES) / Consumer Rights Protection Law . At the same time, the attendee, who purchases a Travel Companion ticket for the Summit fun part only, shall be considered as a consumer under Consumer Rights Protection Law having concluded a distance contract under Cabinet of Ministers Regulation No 255 Regarding Distance Contracts, hereinafter – Cabinet Regulation.
Please note that the right of withdrawal shall not apply to consumer, who purchases the Summit Participation Travel Companion ticket, under the exception set out in Subparagraph 22.12. (services related to leisure activities) of Cabinet Regulation.
Should you have any questions or would like to submit a complaint, please contact us via e-mail [email protected].

Cancellation of registration by attendee

Cancellation of registration must be submitted by in writing via e-mail to [email protected], and such notice of cancellation is valid only with the acknowledgment of receipt by Zabbix SIA.
If Summit registrations are cancelled by the attendee on or before August 8, 2025, the attendee will be entitled to a full refund of the price of their Summit participation ticket. If Summit registration is cancelled by the attendee between August 9 and September 8, 2025, the attendee will be entitled to a 50% refund of the registered package fee price of their Summit participation ticket. There will be no refund to the attendee for the Summit participation ticket if Summit registration is cancelled by the attendee after September 9, 2025.

Cancellation of registration by Zabbix SIA

Zabbix SIA reserves the right to cancel Summit registration unilaterally, if it becomes obvious that the Summit will have to be cancelled for reasons beyond the control of Zabbix SIA (e.g., a force majeure event like a war, riot, fire, natural disaster, strike, act or advice of government and health authorities and organizations, terrorism, epidemic, civil disorder, or any other cause beyond the control of Zabbix SIA). In the case of unilateral cancellation of Summit registration by Zabbix SIA, Zabbix SIA must notify the attendee as soon as reasonably possible, but no later than within 2 business days after becoming aware of the cause beyond the control of Zabbix SIA due to which the Summit must be cancelled. The attendee will be entitled to a full refund of the price of the Summit participation ticket solely. Any additional expenses incurred by the attendee due to planned participation in the Summit will not be compensated by Zabbix SIA.

Payment

Full payment must be made prior to attendance of the Summit event. There are two payment options to choose from – (i) by wire transfer upon receipt of an invoice automatically generated by the event registration system mittoevents.com (operated by SIA ABC idea) after Summit attendee has submitted the required data, such as name and surname, employer/company name, email address, phone number, arrival and departure dates and times, and (ii) by online payment with card processed by Swedbank AS through the digital payment platform EveryPay. An invoice payment must be made within fourteen (14) calendar days from receipt of the invoice, but not later than seven (7) calendar days before the beginning of the Summit. Card payment through the EveryPay platform must be made to complete the registration. Your registration will be acknowledged by an e-mail and will be confirmed when full payment is received. Registrations must be completed with full payment within the given deadlines stated on the invoice, if a wire transfer option is chosen. Zabbix SIA reserves the right to reallocate or cancel any registrations which do not meet these payment terms. The payer undertakes to cover all costs associated with the payment, including any extra fees charged by the banks and other payment platforms involved in the execution of the payment.

Participation limitations

Participation in the Summit and Summit activities is strictly limited to fully paid attendees. No children or minors under the age of eighteen (18) are allowed to participate in the Summit or Summit activities.

The right to change any Summit event

Zabbix SIA reserves the right to postpone, cancel, change the location of, or otherwise alter any event of the Summit’s program at short notice. All Summit registrations will remain valid in case of such event’s postponement, cancellation, or altering.

Intellectual property

Products and product names mentioned on this site are registered trademarks of their respective owners. All Summit graphics and materials are owned by Zabbix SIA. Speakers grant Zabbix SIA a perpetual and worldwide license to use and publish the content of their presentations.

Personal data processing

Zabbix SIA is an organizer of the Zabbix Summit 2025, hereinafter – Event, which will take place at the Radisson Blu Hotel Latvija, Latvia from October 9-10, 2025.

See Personal data processing policy